Proactive by design. Accountable by commitment.
Sourceworx manages your IT infrastructure end-to-end — endpoints, M365, servers and helpdesk — under a formal SLA. So your team can focus on what they were hired to do.
Reactive IT has a cost. It just does not always show up on an invoice.
Reactive IT is costing you more
Break-fix models mean every failure is a crisis. Without proactive monitoring and maintenance, small issues compound into expensive outages.
Your IT team is firefighting
Internal staff spend 70% of their time on operational issues. Strategic projects get deferred indefinitely. The business falls behind.
Microsoft 365 is underutilised
Most organisations use less than 30% of their M365 licences. Unused capabilities mean you are paying for tools that are not delivering value.
We listen to your rhythm first.
Then we build.
Sourceworx maps friction points and builds solutions around how your organisation actually works. Not around what a product sales sheet says is possible.
Discover
We map your operations, pain points and priorities before making a single recommendation.
Design
We architect a solution fitted to your world, not an off-the-shelf template.
Deliver & Manage
We deploy, monitor and evolve with you. 24/7, under a formal SLA.
Complete IT management for South African organisations.
End-to-End Endpoint Management
Proactive monitoring, patch management, antivirus and MDM for all devices — laptops, desktops and mobile. Managed under a formal SLA with defined response times.
Microsoft 365 Administration
Full M365 tenant management — user provisioning, Teams, SharePoint, Exchange, Intune and licence optimisation. Microsoft Digital App Innovation Partner.
Server & Infrastructure Management
On-premise and cloud server monitoring, backup management, capacity planning and hardware lifecycle management — all under one contract.
Helpdesk & Service Desk
SA-based L1, L2 and L3 support. SLA-governed response times. Full ticket tracking with monthly reporting against agreed KPIs.
Built for your sector.
IT management aligned to financial services operating rhythms.
Financial services firms need IT that supports trading hours, monthly close cycles and regulatory reporting deadlines. Sourceworx builds SLAs around your operational calendar — not a generic IT support model.
Key services for this sector
- M365 and Azure administration
- Endpoint management for hybrid workforces
- POPIA-compliant data handling procedures
- Monthly IT health reporting
WSP/ATR deadline passed — is your next B-BBEE cycle at risk?
Missing the SETA submission can cost you up to 20 B-BBEE points and drop your rating by 2 levels. Start planning for the next cycle now.
Why South African organisations choose Sourceworx.
17 Years SA Experience
Not a global firm learning your market. We grew up here, built for South African conditions.
Level 1 B-BBEE
Strengthens your procurement position. Fully verified and annually maintained.
ISO 27001 | 9001 | 20000
Three certifications covering security, quality and service delivery management.
70+ Technical Specialists
In-house, not subcontracted. National field coverage across all nine provinces.
24/7 NOC/SOC
Monitoring, detection and response around the clock, every day of the year.
Performance Partner Model
We sit alongside your team. Not a drop-and-run vendor. Accountable for outcomes.
Common questions, direct answers.
Request your IT managed services assessment.
Tell us about your environment. A Sourceworx IT specialist will assess your current setup and outline where a managed services model would drive real value.
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