Mining and Industry

Downtime at a mine site is measured in rand per hour. We treat it that way.

Remote sites, converging OT/IT networks, safety compliance and Charter obligations: we manage the technology challenges that are unique to South African mining and industry.

The challenges

What we hear most often.

The specific technology and compliance burdens this sector carries.

Remote mine sites are hundreds of kilometres from the nearest technical expert. Downtime resolution takes hours.

OT and IT networks are converging without adequate security architecture, creating MHSA and safety risks.

SCADA and industrial control systems connected to corporate networks without proper DMZ boundaries.

Mining Charter HDSA skills evidence and SLP obligations require manual tracking across disparate systems.

Field workers cannot access expert guidance hands-free during plant maintenance and safety inspections.

MQA learnership management is undocumented, creating DMRE liability at Charter assessment time.

The Sourceworx response

What we do about it.

Specific capabilities, deployed against the challenges this sector faces.

RealWear: expert access at every technician's eye level

Head-mounted devices connect field workers to any expert in the world hands-free, in real time, with AR-guided instructions. Sourceworx is the SA RealWear partner.

Proprietary product

OT/IT convergence security

Fortinet industrial security platform creating the right boundaries between operational and corporate zones. SCADA and ICS protection without disrupting production data flows.

Remote site IT management

RMM tooling, hybrid connectivity (microwave, VSAT, bonded LTE) and national field specialist coverage for sites where fibre is not available.

Mining Charter compliance

EDVantage delivers MHSA safety inductions, MQA learnerships and HDSA development programmes via mobile — generating Charter and SLP evidence automatically.

Proprietary product

Industrial DMZ architecture

Purpose-designed network boundaries that allow operational data to reach corporate systems while preventing threats from crossing in the opposite direction.

24/7 production-grade SLAs

SLAs that reflect the continuous nature of mining operations, not 8-hour business-day support windows.

Compliance and regulatory

We know the regulations.

We have been working within them for years, across every sector we serve.

MHSA

Mine Health and Safety Act compliance built into safety induction delivery and incident documentation workflows.

Mining Charter

HDSA skills development tracking and evidence generation for Charter assessments.

DMRE reporting

DMRE-compliant MQA learnership reports generated automatically by EDVantage.

SLP obligations

Social and Labour Plan skills training tracking with automated evidence generation.

MQA

Mining Qualifications Authority learnership management and evidence within EDVantage.

ISO 27001 OT/IT

Information security applied to OT/IT convergence environments under our ISO 27001 certification.

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When a network goes down, clients get technical depth and clear communication within the agreed response time.
Jessica Buck

Jessica Buck

Lead Service Manager, Network

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