Your IT should be invisible. When it isn't, that's our problem.
Sourceworx manages your entire IT environment so your team can focus on the work that generates revenue.
Managed IT that runs in the background, so your team doesn't have to think about it.
Every managed IT engagement runs under a formal SLA, with a dedicated support team and certified Microsoft expertise. As a Microsoft Digital App Innovation Partner, we manage your environment proactively, accountably and with 24/7 cover.
What's included in IT Managed Services.
Desktop and endpoint management
Full lifecycle management of workstations, laptops and mobile devices. Patching, updates, remote support and asset tracking.
Server and cloud infrastructure
On-premises servers, Azure workloads and hybrid environments managed under SLA. Capacity planning, performance monitoring and backup management.
Microsoft 365 tenant management
Full M365 administration including Exchange, Teams, SharePoint and Entra ID. User provisioning, licence management and governance.
24/7 helpdesk and support
Round-the-clock support backed by guaranteed SLAs. When you call, you reach a real Sourceworx engineer, not a script-reading offshore desk.
IT asset management
Full ITAM programme covering procurement, deployment, lifecycle tracking and disposal. Compliant disposal documentation for POPIA-regulated environments.
Mobile Device Management
Secure and govern every device accessing your network. Policy enforcement, remote wipe and BYOD management under zero-trust principles.
Why clients choose us for this.
Microsoft Digital App Innovation Partner
One of the most selective Microsoft partner recognitions, awarded for deep technical expertise and consistent delivery across Microsoft's core solution areas.
ISO 9001 and ISO 20000 certified
Quality management and IT service management independently certified. Your service delivery operates to an externally audited standard.
South African context built in
We understand POPIA, B-BBEE, load-shedding and the specific compliance obligations of your sector. The context is already in the room before the engagement starts.
Sized to give your account real attention
70-plus certified specialists means your account is never a number. Large enough to have the depth. Small enough to know your environment.
When a network goes down, clients get technical depth and clear communication within the agreed response time.
Jessica Buck
Lead Service Manager, Network
See exactly where you stand. A free IT Managed Services assessment.
A certified Sourceworx specialist will review your current environment and give you a specific picture of where the gaps are and what closing them is actually worth. No sales pressure. No generic report.
- ✓Documented findings, no sales pressure
- ✓Delivered by a certified Sourceworx specialist
- ✓Specific to your environment and your conditions
What the assessment covers
How this shows up when a client is under pressure.
Read what it managed services actually looked like for organisations facing a hard deadline, and decide for yourself whether you would want us alongside you.
Your environment. Our accountability.
Tell us what you are dealing with. We will tell you exactly what we can do about it.
Talk to our team